If you are in an emergency situation, call 911.
To make an online payment, click here.
For General & Scheduling questions:
If you have general questions about the services at Catalpa Health, would like to schedule or reschedule an appointment for your child or have more specific questions regarding client care, you are welcome to call us during our open call times: Monday-Thursday 8:00-5:00, Friday 8:00-4:30 OR for your convenience, we encourage you to complete and submit the form below related to your request.
For Medication or Psychiatry:
The quickest, easiest way to communicate with your child’s Catalpa psychiatrist or advanced practice nurse prescriber (APNP) in non-emergency situations is through the online tool called MyThedaCare. It’s available to any Catalpa family – whether your regular medical care comes from ThedaCare, Ascension, Aurora, or another group.
- Go to www.mythedacare.org
- If you (the parent or guardian) are already signed up, log in and follow directions.
- If you (the parent or guardian) are a new user, click on “Sign Up Now,” and follow directions.
- Then, stop by the front desk of any Catalpa clinic to sign a proxy consent form on behalf of your child. That completes your registration, and allows you to use MyThedaCare.
For Medical Records Requests:
For Insurance Pre-Authorization Questions:
For general pre-authorization questions, call 920.750.7075. If it’s after hours, you may leave a voice message and someone will return your call as soon as possible.
For Catalpa care concerns or compliments
Contact Kristie Marx, our Client Relations Specialist, at 920.750.7094
To connect by fax:
444 Westhill 920.882.5495
442 Westhill 920.882.5385
Med Records 920.882.0857
Call Center 920.882.5484
Oshkosh Clinic 920.651.0272
Waupaca Clinic 715.258.0995
Billing and Payment Questions:
If you have questions regarding missing or incorrect billing statements, payment questions or payment plans, please call the Catalpa Access Line: 920.750.7000 (between 8:30 and 4:30 Central time). Then press 2 if the date of service was before Feb. 1, 2020. Press 3 if the date of service was after Jan. 31, 2020.
To request Catalpa Health brochures, a speaker, or an office tour:
Contact Kristie Marx, our Community Liaison, at 920.750.7034 or firstname.lastname@example.org
To explore sponsorship or financial gifting opportunities:
Contact Trina Doxtator, our Director of Development, at 920.702.6789 or email@example.com
For Catalpa career opportunities:
Click here or contact Kenny Miller, our Human Resources Manager, at 920.750.7000.
If you are a member of the media:
Contact Maria Nelson, Red Shoes PR, at 920.209.2323 or firstname.lastname@example.org or Rich Redman, Marketing Communications Specialist, email@example.com or 920.224.3114.